🔒 Privacy Policy – 3D Giftify

Last Updated: [Insert Date]

Welcome to 3D Giftify.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://3dgiftify.in

🧾 Who We Are

3D Giftify is an online brand based in Hyderabad, India, specializing in customized and non-customized 3D printed gifts, lithophane lamps, and personalized photo-based products.
Our website address is https://3dgiftify.in.

💬 Comments

When visitors leave comments on our site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent to help prevent spam.

🖼️ Media

If you upload images or photos for product customization, we use them solely for creating your personalized 3D product.
We maintain strict confidentiality of all uploaded media and do not use your images for advertising or promotional purposes without your explicit written consent.

🍪 Cookies

We use cookies to enhance your browsing experience.

• If you leave a comment on our site, you may choose to save your name, email, and website in cookies for convenience. These last for one year.

• When you log in, temporary cookies are used to maintain your session. Login cookies last for two days; screen preferences last for one year.

• If you log out, login cookies are automatically deleted.

• Cookies may also be used to track products added to your cart or viewed, so we can show your recently viewed items.

You can disable cookies in your browser settings if you prefer not to allow them.

🌐 Embedded Content from Other Websites

Our website may include embedded content (e.g., videos or articles) from other websites.
Such embedded content behaves as if you have visited that website directly. These websites may collect data, use cookies, or track your interactions.
We recommend reviewing the privacy policies of those third-party sites before engaging with their content.

🤝 Who We Share Your Data With

• If you request a password reset, your IP address will be included in the reset email.

• When you upload photos for customization, your photo and name may be securely shared with our trusted production partners responsible for 3D printing and fulfillment.

• We do not sell, rent, or trade your personal information to any third party for marketing purposes.

⏳ How Long We Retain Your Data

• Comments and related metadata are retained indefinitely for moderation purposes.

• Uploaded photos or files used for product customization are automatically deleted within one year from the date of upload.

• User accounts (if created) and associated data remain active until you request deletion.

• Order and transaction information may be retained for legal, tax, and accounting purposes for a few years, as required by law.

🧍 What Rights You Have Over Your Data

You can request:

• A copy of the personal data we hold about you.

• Correction or deletion of your personal information (except data we are required to keep for legal or administrative reasons).

• To withdraw consent for marketing communications at any time.

To exercise your rights, contact us at 3dgiftify@gmail.com.

🛒 What We Collect and Store

When you visit or make a purchase on our website, we collect:

• Products viewed: to show you recently viewed items.

• Location, IP address, and browser type: for shipping and tax estimation.

• Shipping address: to calculate delivery cost and complete your order.

When you place an order, we collect your:

• Name

• Billing & shipping address

• Email address

• Phone number

• Payment details

• Any custom information (e.g., photos or notes for personalization)

We use this data to:

• Process and fulfill your order

• Send order updates and tracking details

• Respond to inquiries, refunds, or complaints

• Prevent fraudulent transactions

• Comply with legal obligations

• Improve our products and customer experience

🧑💻 Who on Our Team Has Access

Authorized members of our team (Administrators and Shop Managers) can access:

• Order information (items purchased, delivery details, etc.)

• Customer information (name, email, address, phone number)

This access allows them to fulfill orders, process refunds, and provide support efficiently.
All employees are trained to handle customer data securely and confidentially.

🔗 What We Share with Third Parties

We share limited data with trusted third parties to complete your order, including:

• Shipping partners: to deliver your product.

• Payment gateways (Cashfree): to securely process payments.

• Production vendors: for product printing and fulfillment.

When processing payments through Cashfree, certain data (such as purchase total and billing details) are shared securely.
For more details, please refer to the Cashfree Privacy Policy:  https://www.cashfree.com/privacypolicy/

🔒 Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Our website uses SSL encryption to ensure secure data transmission.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
3D Giftify
Neredmet, Hyderabad, Telangana, India
📧 3dgiftify@gmail.com